iOS 14

Not yet. I'm sure if there's something egregious, we would have heard about it by now. We'll do some regression testing soon, but I'm betting there will be nothing to report.

Steve Lindsley
Avidyne Engineering

IOS 14.0.1, not seeing Electronics charts for download.

Avidyne App version 10.2.3

Jepp API version 5.0

Jeppesen says Electronic Charts are hosted on Amazon Web Server (AWS) separate from everything else.

Recommends to remove IFD100, and reload it, see if that helps.

Jepp is suggesting the App is the problem.

My wife is our Apple expert, will have here try when she gets home.

I have already updated USB stick to put today's Charts update in the plane.

I also asked Tom Harper, he asked Engineering, they said (and I added some comments below):

Hi Robert, I asked Engineering and here is the response:

An iPad update should not cause this message to show up, but it always does appear on the trainer. [Both Trainer and IFD100 take me to Jepp page to log in; when I do Electronic charts are not appearing in the list of things I can download - only Nav Data, Obstacles, MapData, and Terrain.]

The new chart cycle started today so this message will appear (starting today) if he hasn’t updated CHARTS. It’s not clear because he talks about nav data, but looks at charts. Maybe he did not update those? [Charts are not appearing for me to select]

Otherwise, It is unlikely but the date on his iPad may be wrong. [I checked, the date and time are correct for today.]

It is possible to delete a loaded database. Just select it and the download link changes to delete. Again I do not believe that this is his problem.

Tom

Edited by Cardinalflyer - 16 Oct 2020 at 6:26pm

177B with: IFD540, IFD100, Dual G5s, STEC-20, JPI EDM900, GTX345

I'm not having any of those issues with iOS 14.0.1.

Did you uninstall / reinstall the IFD100 and if so, did you deactivate its Jeppesen link before doing so?

How do I deactivate the Jeppesen link?

177B with: IFD540, IFD100, Dual G5s, STEC-20, JPI EDM900, GTX345

It's been my experience that if you didn't deactivate the seat the IFD100 was using before reinstalling the IFD100, it will not recognize that there is an available seat to use after the reinstall. Normally, you can alternatively deactivate a seat by using the Jeppesen website; however, I just checked and it seems to be down for maintenance until Sunday.

I would think you should be able to call Jeppesen Tech Support at 800-732-2800 to release the now unused seat. Make sure that you have your Jeppesen customer number available.

Occasionally that happens with my IFD100 Jeppesen downloads (not just charts)...just try to download the charts again through the IFD100. It is possible that it may take a few more tries; in my experience it will eventually work.

When this happens, I generally use the same login to restart the download.

My last suggestion would be to make sure the IFD100 app is closed all the way and perform a hard reset of your iPad, then try it a few more times. The most trouble I had with a Jeppesen IFD100 download was on an first generation iPad mini using a previous IFD100 release roughly three years ago. I know it took at least as many tries as you have into this one; I chalked most of the problem up to the really slow hotel wifi I was using at the time.

Like I wrote earlier, my experience is that this issue still occasionally occurs and I am able to remedy it by restarting the download (maybe a few times) without having to exit / re-login to the Jeppesen download screen.

Cardinalflyer wrote:

That seemed to work. Slid the IFD100 off the screen to close it. Then powered down, waited 30 seconds, powered back up, and Voila, the Electronic Charts finally downloaded.

Great news!