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(Extended) Warranty for pre-ship orders
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oskrypuch View Drop Down
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    Posted: 08 Jan 2015 at 8:36pm
I believe I read that pre-ship customers are to receive an additional year of no-cost, full coverage warranty. So instead of the standard one year, it is to be extended to two years. This is aside from any considerations of the additional AeroPlan extended warranty.

When I registered my unit on the Avidyne site, it indicated that my warranty is one year only. As a pre-ship customer, if my understanding is correct, how do I ensure that I will indeed get two years of coverage?

* Orest



Edited by oskrypuch - 08 Jan 2015 at 10:43pm
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brou0040 View Drop Down
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Topic: Early Feedback on the IFD540
Posted: 14 Oct 2014 at 3:10pm
Originally posted by AviJake AviJake wrote:

That was true then.    It's a different case now.

Pre-buy folks get two years of standard warranty and a signed AeroPlan extends that to three years.

New purchase folks get one year of standard warranty and a signed AeroPlan extends that to three years.
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oskrypuch View Drop Down
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<bump>

Steve -- When I registered my unit on the Avidyne site, it indicated that my warranty is one year only. As a pre-ship customer, if my understanding is correct, how do I ensure that I will indeed get two years of coverage?
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Gary T View Drop Down
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Orest,
 
Which unit did you register?  Your original Pre-Buy unit that turned out to have a problem or your replacement unit (maybe not offically assigned a pre-buy slot)?
Gary-T
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pburger View Drop Down
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FWIW, I just logged in and checked my status.  My warranty expires on 11-13-2016.  So, I got the two-year warranty, without signing the waiver.  The system did work for me.
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oskrypuch View Drop Down
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I registered my original unit. I will need to give them a call I think.

* Orest
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AviJake View Drop Down
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Yah, give Tech Support a call.  That's what they do for a living.  
Steve Jacobson
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brou0040 View Drop Down
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Originally posted by pburger pburger wrote:

FWIW, I just logged in and checked my status.  My warranty expires on 11-13-2016.  So, I got the two-year warranty, without signing the waiver.  The system did work for me.
 
AviJake,
 
My unit is finally being installed this week due to having to cancel previous installation attempts due to delayed delivery of my units.  Apparently my warranty started ticking back in December.  Is there any ways to reset that to today since the install delays were due to Avidyne.
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AviJake View Drop Down
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Probably. Checking.
Steve Jacobson
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AviJake View Drop Down
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Resetting it to 1 March.
Steve Jacobson
sjacobson@avidyne.com
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