Jepp Charts Won't Load

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   I cut a deal at EAA AirVenture with Jeppessen for. ALL U.S. (previously only had Central).  Now my E5000L MFD won't accept the downloaded file via USB.  Nav Data is no problem.   Does anyone know who I can talk to Avidyne regarding this?  I heard this isn't  unusual.  But what's the fix?  Jepp doesn't know. Thanks 

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Bjohnson Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Sep 2015 Location: KFLD Status: Offline Points: 15	Post Options Post Reply Quote Bjohnson Report Post Thanks(0) Quote Reply Topic: Jepp Charts Won't Load Posted: 31 Jul 2017 at 8:44pm
	I cut a deal at EAA AirVenture with Jeppessen for. ALL U.S. (previously only had Central). Now my E5000L MFD won't accept the downloaded file via USB. Nav Data is no problem. Does anyone know who I can talk to Avidyne regarding this? I heard this isn't unusual. But what's the fix? Jepp doesn't know. Thanks
	Brian J.

Ibraham Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 21 May 2016 Location: KHWO Status: Offline Points: 363	Post Options Post Reply Quote Ibraham Report Post Thanks(0) Quote Reply Posted: 11 Aug 2017 at 8:16pm
	You may need to get a new CMAX code from Avidyne for the new subscription (you can do it online), enter it in JDM before you program the flashdrive https://techsupport.avidyne.com/portal/kb/articles/how-to-create-cmax-key-code-and-download-jeppesen-charts-through-jdm

psimpson Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 23 Oct 2015 Location: Hays KS Status: Offline Points: 72	Post Options Post Reply Quote psimpson Report Post Thanks(0) Quote Reply Posted: 08 Jan 2018 at 11:41pm
	When I tried to upload the last Chart cycle it flashed a proceed button then to the blue splash screen Today with the next cycle I get the following message Edited by psimpson - 08 Jan 2018 at 11:47pm

psimpson Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 23 Oct 2015 Location: Hays KS Status: Offline Points: 72	Post Options Post Reply Quote psimpson Report Post Thanks(0) Quote Reply Posted: 08 Jan 2018 at 11:41pm
	Edited by psimpson - 08 Jan 2018 at 11:48pm

MysticCobra Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 29 Jan 2013 Status: Offline Points: 662	Post Options Post Reply Quote MysticCobra Report Post Thanks(0) Quote Reply Posted: 12 Jan 2018 at 7:40am
	Ah, the joys of dealing with Jeppesen. If they had any competition at all, they'd either cease to exist, or else they'd finally get their act together. Too bad for us that they don't. Edited by MysticCobra - 12 Jan 2018 at 7:40am

avimyers Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 18 Oct 2017 Location: Space Coast, FL Status: Offline Points: 8	Post Options Post Reply Quote avimyers Report Post Thanks(0) Quote Reply Posted: 21 Feb 2018 at 8:30pm
	As you know we currently use service providers to provide service to our MFD and PFD products. We are conducting a survey and would like your feedback in an effort to improve those services. If you've used Extant or Duncan please complete the following survey at https://www.surveymonkey.com/r/aviservice. If you've had more than one service interaction please complete multiple surveys. Thank you.
	Avimyers